Turn around times are 7/10 working days. If your order contains a personalised feltie accessory turn around time is 15-20 working days.

RETURNS POLICY

Returns Policy

At Lissie Boo Bows we are proud of the time and workmanship that goes in to each and every hair bow and hair accessory. Our greatest selling point, we feel, is that each and every hair bow is handmade and made to order to your chosen finish.

If for any reason you are unhappy with your purchase, you can return it (at your own cost) in its original condition within 14 days of the date you received the item, unworn, and you will receive a full refund for the price you paid for the item.  You will be responsible for ensuring proof of postage is obtained.

The bespoke service for personalised or custom made accessories is non-refundable unless there is a fault that cannot be repaired.

This returns policy does not affect your statutory rights.