RETURNS POLICY

Returns Policy

At Lissie Boo Bows & Gifts we are proud of the time and workmanship that goes in to each and every item. Our greatest selling point, we feel, is that each and every item is handmade and made to order to your chosen finish.

If for any reason you are unhappy with your purchase, you can return it (at your own cost) in its original condition within 14 days of the date you received the item, unworn, and you will receive a full refund for the price you paid for the item.  You will be responsible for ensuring proof of postage is obtained.

The bespoke service for personalised or custom made accessories is non-refundable unless there is a fault that cannot be repaired.

We will accept returns if the item is faulty within the first two weeks - please check all items when you receive them - in the unlikely event any item is faulty - we will either replace or repair the item for you - dependent on fabric availability. We can also issue a refund if you prefer. 

This returns policy does not affect your statutory rights.