Turn around times are 7/10 working days. If your order contains a personalised feltie accessory turn around time is 15-20 working days.

Terms and Conditions

Terms & Conditions

These terms and conditions govern the sale of products by us (Lissie Boo Bows) to you on the www.lissieboobows.ecwid.com website and our social media platforms.

Please read these conditions carefully before purchasing Lissie Boo Bows products. By ordering our products, you signify your agreement to be bound by these terms and conditions. In the event of any inconsistency the terms and conditions of Lissie Boo Bows shall prevail.

1. Our contract

When you place an order to purchase a product from us, you will be sent an e-mail confirming receipt of your order and setting out the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation stating that we’ve accepted that order. That acceptance will be complete at the time we send the order confirmation E-mail.

2. Returns Policy

At Lissie Boo Bows we are proud of the time and workmanship that goes in to each and every hair bow and hair accessory. Our greatest selling point, we feel, is that each and every hair bow is handmade and made to order to your chosen finish.

If for any reason you are unhappy with your purchase, you can return it (at your own cost) in its original condition within 14 days of the date you received the item, unworn, and you will receive a full refund for the price you paid for the item.  You will be responsible for ensuring proof of postage is obtained.

The bespoke service for personalised or custom made accessories is non-refundable unless there is a fault that cannot be repaired.

This returns policy does not affect your statutory rights.

3. Pricing and availability

We list availability information for products sold by us Lissie Boo Bows. We cannot be more specific about availability. Please note that postage estimates are just that. They are not guaranteed postage times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

4. Ownership and title

All ownership, title and risk of loss and/or damage in the product you have purchased shall pass to you at the point and time at which such product leaves our premises.

5. Delivery and Cancellation

Products may only be shipped to addresses within the UK.

You can cancel any order placed with Lissie Boo Bows, provided that the order has not yet been made. 

Delivery times quoted on the website are estimates only and should be used for guidance purposes only. 

7. Shipping & Returns

All bows are posted using Royal Mail and will take 1-3 days to arrive if using first class and 3-5 days if using second class – once you have received you dispatch email. Please ensure you provide us with the correct postal address as we can not take responsibility for lost parcels due to address errors.

If you have any questions or queries regarding this please don’t hesitate to contact us by email: lissieboobows@yahoo.com

8. Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the EU Privacy and Communications Directive). This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.

You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.

By submitting your contact details to us, we may contact you or send you marketing materials. We will give you the chance to refuse any marketing email from us in the future.

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us.

By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device.

As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server

9. Other businesses

We may provide links to the websites of affiliated companies and certain others.